PC Fix Express — Entity Map

A machine-readable map of the organisation, people, services, regulations, compliance contracts, credentials and places served across the Surrey Hills. Conforms to the entitymap.org spec v1.0.

Specification: entitymap.org/spec/v1.0 Version: 1.0 Entities: 29 Generated: 2026-06-08T19:37:05Z Status: self-declared Machine-readable: entitymap.json Publisher: pcfixexpress.co.uk

Organizations (1)

PC Fix Express Organization

PC Fix Express is a door-to-door computer, laptop and Mac repair service based in Leatherhead, Surrey, founded in February 2026 by Razvan Duda. Microsoft certified, DBS checked, fully insured, GDPR compliant. £99 standard collection, diagnosis and return fee. Payment by cash or BACS bank transfer. 5.0-star Google rating across 87 reviews.

Also known as: PC Fix Express Surrey Hills

entityId: e_org_001 · sameAs: https://www.wikidata.org/wiki/Q140145364 · url: pcfixexpress.co.uk · tel: +44 7762 809301

Evidence

PC Fix Express is a door-to-door computer, laptop and Mac repair service founded in February 2026 by Razvan Duda, based in Leatherhead, Surrey. Microsoft certified, DBS checked, fully insured, GDPR compliant. £99 standard collection, diagnosis and return fee. Payment by cash or BACS bank transfer. 5.0-star Google rating across 87 reviews. Serves Cobham, Oxshott, Ashtead, Fetcham, Great Bookham and Leatherhead. About PC Fix Express — published by PC Fix Express

Person (1)

Razvan Duda Person

Razvan Duda is the founder and lead engineer of PC Fix Express, a door-to-door computer repair service based in Leatherhead, Surrey. A Cyber Security Engineer and Azure Solutions Architect with professional IT experience since 2009. Holds four Microsoft Expert-level certifications (AZ-305, AZ-400, AZ-500, AZ-104), FinOps certification, and (ISC)² cybersecurity credential.

entityId: e_per_001

Relations

Evidence

Razvan Duda founded PC Fix Express in February 2026, bringing over fifteen years of professional IT and cybersecurity experience to Surrey homes and small businesses. He holds Azure Solutions Architect Expert (AZ-305), Azure DevOps Engineer Expert (AZ-400), Azure Security Engineer Associate (AZ-500), Azure Administrator Associate (AZ-104), FinOps Certified Engineer, and (ISC)² Certified in Cybersecurity credentials. He personally handles every repair — from virus removal and data recovery to full network installations. About PC Fix Express — Founder — published by PC Fix Express

Services (9)

PC Repair Service

PC Repair by PC Fix Express is a door-to-door desktop computer repair service operating across the Surrey Hills. Standard £99 fee covers collection, diagnosis, and return. Microsoft certified technicians, DBS checked, GDPR compliant.

entityId: e_svc_001

Relations

Definition

PC repair by PC Fix Express covers desktop computers of all makes — HP, Dell, Lenovo, Acer, Asus, custom builds. Includes virus removal, hardware diagnostics, Windows reinstallation, SSD upgrades, RAM upgrades, power supply replacement, and full system health checks. Free door-to-door collection and return across KT21, KT22, KT23 and KT11. PC Repair | PC Fix Express — published by PC Fix Express

Laptop Repair Service

Laptop Repair by PC Fix Express is a door-to-door laptop repair service across the Surrey Hills. Standard £99 fee covers collection, diagnosis, and return. All makes — HP, Dell, Lenovo, Acer, Asus, Microsoft Surface, Samsung.

entityId: e_svc_002

Relations

Definition

Laptop repair covers all major laptop brands. Common services include screen replacement, keyboard replacement, battery replacement, hinge repair, charging port repair, thermal repasting, SSD upgrades, RAM upgrades, and Windows recovery. Free door-to-door collection and return. Laptop Repair | PC Fix Express — published by PC Fix Express

Mac Repair Service

Mac Repair by PC Fix Express is a door-to-door Apple Mac, MacBook and iMac repair service across the Surrey Hills. Standard £99 fee covers collection, diagnosis, and return. Apple Silicon, Intel Macs, and vintage models supported.

entityId: e_svc_003

Relations

Definition

Mac repair covers MacBook Air, MacBook Pro, iMac, Mac mini, and Mac Studio. Includes macOS reinstall, Time Machine recovery, SSD upgrades on Intel Macs, battery replacement on Intel MacBooks, screen replacement, liquid damage assessment, and Apple Silicon migration support. Mac Repair | PC Fix Express — published by PC Fix Express

Virus & Malware Removal Service

Virus & Malware Removal by PC Fix Express is a door-to-door disinfection service across the Surrey Hills. Standard £99 fee covers collection, full malware sweep, and return. Includes ransomware recovery where possible.

entityId: e_svc_004

Relations

Definition

Virus and malware removal covers adware, browser hijackers, trojans, ransomware, spyware, keyloggers, and rootkits. Includes full offline scan with multiple engines, quarantine, browser reset, host file cleanup, startup audit, and installation of free reputable antivirus. Personal data protected under UK GDPR throughout the process. Virus & Malware Removal | PC Fix Express — published by PC Fix Express

Data Recovery Service

Data Recovery by PC Fix Express is a door-to-door recovery service for failed, corrupted or accidentally deleted data across the Surrey Hills. £99 standard fee covers assessment and logical recovery. Hardware clean-room recovery referred to specialist partners.

entityId: e_svc_005

Relations

Definition

Data recovery covers accidental deletion, formatted drives, corrupted partitions, RAW file systems, clicking HDDs (where heads still functional), failing SSDs with read errors, and Time Machine / Windows backup restoration. Personal data processed under UK GDPR with chain-of-custody documentation. Data Recovery | PC Fix Express — published by PC Fix Express

Screen Repair Service

Screen Repair by PC Fix Express is a door-to-door laptop and desktop screen replacement service across the Surrey Hills. £99 standard fee covers collection, screen sourcing, and return.

entityId: e_svc_006

Relations

Definition

Screen repair covers cracked laptop panels, flickering displays, dead-backlight issues, broken hinges pulling display cables, touchscreen delamination, and external monitor setup. Replacement panels matched to exact laptop model. All major brands supported. Screen Repair | PC Fix Express — published by PC Fix Express

Hardware Upgrades Service

Hardware Upgrades by PC Fix Express is a door-to-door component upgrade service across the Surrey Hills. £99 standard fee covers collection, installation, and return. SSD, RAM, WiFi cards, batteries.

entityId: e_svc_007

Relations

Definition

Hardware upgrades include SATA and NVMe SSD installations with full OS migration, RAM upgrades on user-accessible laptops and desktops, WiFi 6 card upgrades, laptop battery replacement, and thermal paste renewal. Data preserved and verified post-upgrade. Hardware Upgrades | PC Fix Express — published by PC Fix Express

Network & WiFi Setup Service

Network & WiFi Setup by PC Fix Express is a door-to-door home and small office network installation service across the Surrey Hills. £99 standard fee covers on-site assessment, configuration, and device onboarding.

entityId: e_svc_008

Relations

Definition

Network and WiFi setup includes mesh WiFi installation (Eero, Nest WiFi, BT Whole Home), router placement and channel optimisation, smart home device onboarding, guest network configuration, parental controls, and printer sharing across the home or small office. Network & WiFi Setup | PC Fix Express — published by PC Fix Express

Business IT Support Service

Business IT Support by PC Fix Express is an on-site IT support service for SMEs and home offices across the Surrey Hills. From £35/hour, with monthly retainers available. Microsoft certified, fully insured.

entityId: e_svc_009

Relations

Definition

Business IT support covers Microsoft 365 setup and migration, Exchange email, Teams, SharePoint, OneDrive, server monitoring, backup strategy, antivirus rollout, hardware procurement, and ad-hoc on-site helpdesk. SLA-backed response times for retained clients. Business IT Support | PC Fix Express — published by PC Fix Express

Regulations (3)

Contracts (5)

Terms of Service Contract

Terms of Service governing bookings, £99 service fee, parts quotations, 30-day labour warranty, liability cap (£500 or fee paid, whichever is greater), cancellation tiers, refund policy, payment methods (cash and BACS bank transfer only), and governing law (England & Wales). Binding on every customer who books a collection.

entityId: e_con_004 · sameAs: https://www.wikidata.org/wiki/https://www.wikidata.org/wiki/Q140145364 · url: /legal/terms

Relations

GDPR Information Notice Contract

Layered GDPR notice detailing lawful bases (contract, legal obligation, legitimate interests), retention periods (2 years for communications, 6 years for service/payment records), UK-only data residency, breach response (72-hour notification), and all six data-subject rights with the email channel to exercise them (privacy@pcfixexpress.co.uk).

entityId: e_con_005 · sameAs: https://www.wikidata.org/wiki/https://www.wikidata.org/wiki/Q140145364 · url: /legal/gdpr

Relations

Credentials (3)

Microsoft Certified Credential

Microsoft Expert-level certifications held by founder Razvan Duda: Azure Solutions Architect Expert (AZ-305), Azure DevOps Engineer Expert (AZ-400), Azure Security Engineer Associate (AZ-500), Azure Administrator Associate (AZ-104). Also holds FinOps Certified Engineer and (ISC)² Certified in Cybersecurity credentials.

entityId: e_std_001 · sameAs: https://www.wikidata.org/wiki/https://www.wikidata.org/wiki/Q140145364

Azure Solutions Architect Expert (AZ-305) Credential

Microsoft Expert-level certification for designing cloud architectures on Azure, held by founder Razvan Duda.

entityId: e_std_004

Azure Security Engineer Associate (AZ-500) Credential

Microsoft Associate-level certification for securing Azure platforms, held by founder Razvan Duda.

entityId: e_std_005

Azure DevOps Engineer Expert (AZ-400) Credential

Microsoft Expert-level certification for DevOps practices on Azure, held by founder Razvan Duda.

entityId: e_std_006

Azure Administrator Associate (AZ-104) Credential

Microsoft Associate-level certification for Azure administration, held by founder Razvan Duda.

entityId: e_std_007

FinOps Certified Engineer Credential

FinOps Foundation certification for cloud financial management, held by founder Razvan Duda.

entityId: e_std_008

(ISC)² Certified in Cybersecurity Credential

Cybersecurity certification from (ISC)², held by founder Razvan Duda.

entityId: e_std_009

Places (7)

💬