After years of working in corporate IT and cybersecurity, we noticed something frustrating about the computer repair industry: it was designed for the repair shop's convenience, not the customer's.
People had to disconnect their computers (often requiring multiple cables they couldn't identify), transport them carefully, drop them off at a shop, wait days or weeks for updates, and then repeat the process in reverse to get them back.
We knew there had to be a better way. A way that respected customers' time and eliminated the hassle. That's why we created PC Fix Express—a service that collects your device, fixes it properly, and returns it to your door.
Our 95% client retention rate tells us we're doing something right. Our goal is simple: to be the computer repair service you recommend to your friends and family.