After years of working in corporate IT and cybersecurity, I noticed something frustrating about the computer repair industry: it was designed for the repair shop's convenience, not the customer's.
People had to disconnect their computers (often requiring multiple cables they couldn't identify), transport them carefully, drop them off at a shop, wait days or weeks for updates, and then repeat the process in reverse to get them back.
I knew there had to be a better way. A way that respected customers' time and eliminated the hassle. That's why I created PC Fix Express—a service that collects your device, fixes it properly, and returns it to your door.
My 95% client retention rate tells me I'm doing something right. My goal is simple: to be the computer repair service you recommend to your friends and family.