PC Repair Surrey
Fixed Price, Fixed Fast
Door-to-door desktop computer repair across Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham. Whether your tower won't boot, your all-in-one is crawling, or your gaming rig keeps crashing — we diagnose for free and quote before we touch a screwdriver.
What PC Repair Surrey Covers
From frozen Dell Inspirons to high-end custom water-cooled rigs, our secure Leatherhead base handles every type of desktop issue for homes and businesses across Surrey.
A desktop PC is one of the most repairable machines in your house — almost every component is replaceable, upgradeable or cleanable. That's good news whether you're running a ten-year-old HP in a Fetcham home office or a brand-new Alienware Aurora in an Oxshott gaming room. The challenge is knowing which part has actually failed, and that's where proper diagnosis matters.
Our PC repair service covers the full spectrum of desktop faults. The most common issues we see from customers in Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham include:
- Boot failures — PC won't turn on, won't POST, stuck on BIOS or spinning at a black screen
- Blue Screen of Death (BSOD) — random crashes, memory management errors, driver fault loops
- Slow performance — Windows crawling, programs taking minutes to open, disk at 100%
- Power supply failures — random shutdowns, burning smell, no response when pressing power
- Hard drive and SSD faults — disk errors, SMART warnings, clicking noises, missing boot device
- Graphics card problems — artefacts on screen, no display, driver crashes under load, overheating
- Cooling and overheating — fans running loud, CPU throttling, thermal shutdowns during gaming
- Motherboard diagnostics — POST code analysis, capacitor testing, port failures, RAM slot issues
- Windows reinstallation — fresh Windows 11 or 10 installs, licence retrieval, driver setup
- Peripheral faults — USB ports not working, Bluetooth dropping, audio crackle, network card failure
- BIOS and firmware — BIOS corruption, failed updates, CMOS battery replacement, boot order issues
We work on every brand of desktop computer sold in the UK, including Dell, HP, Lenovo, Asus, Acer, MSI, Cyberpower, Chillblast, Scan, Apple iMac and fully custom self-built systems.
Why Customers Book PC Repair in Surrey
The five most common scenarios that bring customers to our secure Leatherhead base from across Mole Valley and Elmbridge.
🖥️ "It won't turn on at all"
You press the power button and nothing happens — no lights, no fan, no life. Most often this is a dead power supply, a tripped internal protector or a failed motherboard. We diagnose the exact cause for free and quote before any parts are ordered. For power-related failures, see also our hardware upgrades page if your PSU needs uprating.
🐌 "It's become unbearably slow"
A Windows PC that used to be fine now takes ten minutes to boot and freezes when you open Chrome. In 80% of cases a failing mechanical hard drive or a stuffed SSD is the cause. An SSD upgrade £99 service fee plus a clean-up will make it feel brand new. If the drive is failing, we also offer full data recovery.
💀 "I keep getting blue screens"
Random BSODs with different error codes each time usually point to faulty RAM, a failing GPU, a driver conflict or a motherboard issue. We use hardware-level diagnostics to isolate the exact component rather than guessing. Most blue-screen repairs are sorted in 1–2 days.
🦠 "I think I've caught a virus"
Pop-ups you can't close, a browser homepage you didn't choose, programs crashing at random, or a ransom note on your desktop. Our virus removal service cleans the infection without wiping your files in over 95% of cases, and we install proper protection before returning the PC.
🎮 "My gaming PC keeps crashing mid-game"
Thermal throttling, GPU driver timeouts (TDR errors), or sudden reboots under load are almost always overheating, a power delivery issue or a graphics card fault. We stress-test, monitor thermals and component voltages, and pinpoint whether you need a repaste, a PSU upgrade or a GPU replacement.
What's Included in Our PC Repair Service
Every desktop PC repair at our secure base follows the same thorough checklist — no corners cut, no surprise add-ons.
- Free initial diagnosis — we tell you what's wrong and what it will cost to fix, in writing, before any work starts
- Full hardware testing — CPU, RAM, GPU, storage drives, PSU and motherboard all tested with specialist diagnostic tools
- Component replacement — we fit the replacement part, source it from trusted UK suppliers, and pass on manufacturer warranty
- Thermal inspection — CPU and GPU thermal paste checked and replaced where needed; heatsinks cleaned of dust build-up
- Internal clean-out — fans, filters, heatsinks and case interiors cleaned to restore proper airflow
- Software diagnostics — Windows event logs analysed, driver conflicts resolved, startup programs reviewed
- BIOS and firmware updates — motherboard BIOS, GPU firmware and SSD firmware brought up to the latest stable versions
- Windows updates and driver refresh — full Windows Update cycle, plus the latest chipset, audio and network drivers
- Virus and malware scan — a full deep-scan for malware, PUPs and browser hijackers included with every repair at no extra charge
- Stress testing — once the repair is complete we stress-test CPU, RAM and GPU to confirm stability under load
- Data safety — if there is any risk to your data we image your drive before starting work and confirm your files are safe
- 30-day workmanship warranty — every PC repair is covered by our 30-day labour warranty, plus the manufacturer's parts warranty
If your PC needs more than a straightforward repair — for example a full Windows reinstall, a hardware upgrade or ongoing business support — we'll discuss the options with you and link you to the relevant service: hardware upgrades, virus removal, or business IT support.
Why Customers Choose PC Fix Express for PC Repair
Five reasons residents and businesses in Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham trust us with their desktop computers.
Door-to-Door Convenience
No need to carry a heavy desktop anywhere. Call or WhatsApp and we come to your door — we collect your PC, repair it at our secure base, and return it fully set up. You speak directly to the engineer fixing your device, not a call centre.
Component-Level Repairs
We don't just "try a new motherboard and hope." We diagnose down to the failed capacitor, MOSFET or controller chip where it makes economic sense — which often saves you hundreds compared to a blanket replacement.
Fixed-Price Quotes
You receive a fixed written quote before any work begins. If the job is bigger than expected, we stop and re-quote — never a surprise on the invoice. And if we can't fix it, there's no charge for the diagnosis.
Free Surrey Collection
Desktops are heavy. Within 10 miles of Leatherhead we'll collect and return your PC for free, in protective packaging, plugged in and tested at your desk before we leave.
30-Day Repair Warranty
Every PC repair is covered for 30 days on labour, with the manufacturer's warranty on parts. If the same fault returns, we fix it again at no charge. No arguments.
Transparent Pricing
One simple, upfront fee covering collection, diagnosis and return for any PC repair — with no hidden charges.
Includes inspection, diagnosis, device pickup and return delivery across Surrey Hills.
- ✓ Evening & weekend collections at no extra charge
- ✓ Clear written quote before any work begins
- ✓ Components only added with your approval
- ✓ £50 fee only if the device cannot be fixed
Cobham • Oxshott • Ashtead • Fetcham • Great Bookham • Leatherhead
PC Repair Service Areas in Surrey
Based in Leatherhead, we provide desktop PC repair across Mole Valley and Elmbridge. Click your area for local information.
Frequently Asked Questions About PC Repair in Surrey
The most common desktop repair questions we get from customers in Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham.
PC repair through our door-to-door service is £99, covering collection, diagnosis and return. Cooling clean-outs, software troubleshooting and driver issues are all included in the £99 fee. Components such as power supplies, SSD or RAM upgrades, or motherboard parts are quoted separately and only fitted with your approval. We always confirm the fixed price in writing before starting any work.
Most desktop PC repairs are completed within 1 to 3 working days. Software fixes, virus scans and SSD upgrades are often same-day if we collect before 11am. Repairs requiring ordered parts — such as a specific power supply or graphics card — typically take 3 to 5 working days. We always confirm the realistic timeline in your written quote, and we'll WhatsApp or call the moment the repair is ready.
Yes, gaming PCs are a big part of what we do in Surrey. Common gaming PC repairs include graphics card replacement, thermal paste and liquid-cooling servicing, power supply uprating, RAM and M.2 SSD upgrades, RGB controller faults, and driver or TDR crash diagnostics. We work on Alienware, Corsair, Lenovo Legion, HP Omen, Scan 3XS, Chillblast and fully custom self-built systems. If your gaming PC is overheating or crashing under load, give us a ring.
In most cases, yes. A desktop that won't power on is usually a failed power supply, a faulty power switch, a tripped surge protector or a motherboard issue. We diagnose the cause for free at our secure base and provide a fixed quote before any work starts. If the fault has also affected your storage drive, we can carry out full data recovery at the same time.
If your PC is less than 7 years old and still meets your needs, an SSD upgrade plus a RAM boost (£99 service fee fitted) will usually transform performance and add several more years of life. If the motherboard or processor has failed on an older machine, we'll give you honest advice on whether repair or replacement is the better investment — we don't push unnecessary work. We can also build a new custom PC to spec if you'd prefer to start fresh.
Yes — in over 95% of cases our virus removal service completely cleans your PC without affecting any of your personal files, photos, emails or settings. We use industry-grade scanning tools combined with manual inspection. If a clean Windows reinstall is the only option, we back up all your data first and restore it afterwards. We also install proper protection before you take the PC home.
Absolutely. We support small businesses, solicitors, estate agents and clinics across Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham with desktop PC repair — either on-site or at our secure base. For businesses needing ongoing cover, our business IT support service offers priority response, 30-day invoicing and proactive maintenance from £35 per hour.
Yes. We operate a strict data privacy promise: your files, photos, browsing history and accounts are never browsed, copied or shared. All access to devices is logged. If a repair requires access to your drive (for example a Windows reinstall), we will tell you beforehand and seek your permission. For total peace of mind, we can create a full data backup before any work starts.
Yes — and for desktops it's especially useful since towers are heavy. We offer door-to-door collection and return within 10 miles of our secure Leatherhead base, which covers all of Ashtead, Bookham, Fetcham, Oxshott and most of Cobham. Desktops are transported in protective packaging and returned plugged in and tested at your desk before we leave. Just call 07762 809301 to arrange collection.
Yes. As well as desktop PC repair we offer full laptop repair and Mac repair — all under the same £99 door-to-door service fee. The same free diagnosis, fixed quote and 30-day warranty applies across every device we repair.