Games Console Repair Surrey
Console won't turn on, no picture, disc drive not reading or a controller drifting? We repair PlayStation, Xbox and Nintendo Switch consoles across Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham. £99 collection, diagnosis and return.
Specialist help nearby: PlayStation Repair · Xbox Repair · Nintendo Switch Repair
What Games Console Repair Covers
The faults that stop consoles playing — fixed at the board level where needed.
Consoles are compact and run hot, which is why the same faults come up again and again: blocked HDMI ports, worn disc drives, dried thermal paste and failing fans. The good news is that most are repairable for far less than a new console.
We repair PlayStation 5, PS4 and PS4 Pro, Xbox Series S and X, Xbox One, and Nintendo Switch including Switch OLED and Switch Lite. Every job is diagnosed free before you commit.
- HDMI port replacement — the most common PS5 and Xbox fault; no picture or a damaged port
- No power / won't turn on — power supply and board-level diagnosis
- Overheating & loud fans — dust clean, fan replacement and thermal repaste
- Disc drive faults — won't read discs, grinding or eject problems
- Nintendo Switch Joy-Con drift — analogue stick replacement and calibration
- Switch dock & charging — won't charge, won't output to TV, USB-C port repair
- Blue light / red light faults — board-level diagnosis where viable
- Overheating shutdowns — thermal service and airflow restoration
- Storage & software issues — drive replacement, updates and account setup
- Controller faults — thumbsticks, buttons, triggers and charging
Why Console Owners Book a Repair
Five faults we see most across Surrey.
📺 "My PS5 has no picture but the light comes on"
Almost always a damaged HDMI port — common after a knock while the cable is connected. We replace the port at board level rather than condemning the whole console.
🧊 "My Xbox gets very hot and shuts down"
Dust and dried thermal paste. A full clean and repaste restores proper cooling and stops the shutdowns.
🕹️ "My Switch has Joy-Con drift"
Worn analogue sticks. We replace the modules and calibrate them so they feel right again — and the fix lasts.
📀 "The disc drive won't read my games"
Laser or drive mechanism wear. We diagnose whether a drive replacement or a simpler fix is needed, and quote before work begins.
⚡ "It won't switch on at all"
Power supply or board-level fault. We diagnose free and only recommend a repair if it's genuinely viable — no-fix, no-fee where agreed.
What's Included in Games Console Repair
Proper board-level work — not a replacement console upsell.
Consoles need proper diagnosis and, often, soldering at board level. We test power rails, video output, drives and thermals before quoting, then carry out the repair and verify it under load before returning your console.
- Free diagnostic — power, video, drive and thermal checks
- HDMI port replacement — board-level work using quality connectors
- Thermal service — dust clean, fan replacement and thermal paste renewal
- Drive service — disc drive and storage diagnosis and replacement
- Joy-Con & controller repairs — stick, button and charging fixes
- Full load testing — consoles run hard before return to confirm stability
- Data & account care — saves and accounts preserved wherever possible
- 30-day workmanship warranty plus manufacturer warranty on parts
- Door-to-door collection across the Surrey Hills
Why Console Owners Choose Us
Five reasons Surrey gamers trust us with their consoles.
Door-to-Door Convenience
No posting your device away to a stranger. We collect from your door across Surrey, repair at our secure Leatherhead base, and return it fully tested. You speak directly to the engineer doing the work.
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Board-Level Repairs
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All Major Consoles
Fixed Price £99 Service Fee
Free diagnosis and a fixed written quote before any work. You know the exact cost — parts, labour and delivery — before we start. No surprises.
30-Day Workmanship Warranty
Every repair is covered by our 30-day workmanship warranty, plus the manufacturer's warranty on the parts we fit. If a fault develops, we put it right free.
Our Games Console Repair Process
Six steps from dead to back in the game.
Call or WhatsApp
Phone 07762 809301 or send a WhatsApp with your make and model. We'll give you an instant indication and check what's needed at our secure base.
Free Diagnostic
We confirm the exact fault, explain your options and send a fixed written quote before any work begins. Diagnosis is included in the £99 door-to-door service fee.
Board-Level Repair
Where needed, we carry out soldering and component-level repair — for example an HDMI port replacement — using quality parts and proper temperature control.
Expert Repair
Our engineer carries out the games console repair at our secure base using the correct tools and quality-matched parts. Your device is logged, photographed and handled with care.
Full Testing
Everything is thoroughly tested before it goes home — not just the repaired fault, but the functions around it, so you don't get a second problem later.
Delivery & Warranty
We return your console, power it up and confirm video, drives and controllers all work. Your 30-day workmanship warranty starts here.
Transparent Pricing
One simple, upfront fee covering collection, diagnosis and return — with no hidden charges.
Includes inspection, diagnosis, device pickup and return delivery across Surrey Hills.
- ✓ Evening & weekend collections at no extra charge
- ✓ Clear written quote before any work begins
- ✓ Components only added with your approval
- ✓ £50 fee only if the device cannot be fixed
Cobham • Oxshott • Ashtead • Fetcham • Great Bookham • Leatherhead
Games Console Repair Service Areas in Surrey
We repair consoles across Mole Valley and Elmbridge. Click your area for local details.
Postcode districts covered: KT11, KT21, KT22, KT23 & surrounding Surrey
Frequently Asked Questions About Console Repair
What Surrey console owners ask us most.