Laptop Repair Surrey
Screens, Batteries, Boards & More
Door-to-door laptop repair across Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham. Cracked screens, dead batteries, broken hinges, liquid damage, charging faults — we fix every brand, with door-to-door collection and return across Surrey.
What Laptop Repair Surrey Covers
Every common laptop fault — and plenty of uncommon ones — handled at our secure base for customers across Mole Valley and Elmbridge.
Modern laptops are marvels of engineering — and a nightmare to open. That's why proper diagnosis matters before anyone reaches for a screwdriver. Whether your Dell XPS is stuck in a boot loop, your Lenovo ThinkPad battery has swollen, or your child's Acer Aspire has come home with a cracked screen from school, our secure Leatherhead base has seen it before.
Our laptop repair service covers the full range of hardware and software faults. The most common issues we see from customers in Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham include:
- Screen replacement — cracked panels, flickering displays, dead backlights, broken hinges pulling the display cable
- Battery replacement — batteries lasting under an hour, sudden shutdowns, swollen batteries lifting the trackpad
- Keyboard replacement — unresponsive keys, liquid spills, missing keycaps, stuck keys after debris ingress
- Charging port / DC jack repair — loose charger connections, intermittent charging, physically broken ports
- Hinge and chassis repair — stiff or broken hinges, cracked palmrests, loose display assemblies
- Liquid damage recovery — coffee, wine, water and juice spills; full board ultrasonic clean and component-level diagnosis
- Mainboard repair — power delivery faults, GPU failures, short circuits, BGA rework where economic
- Storage upgrades and replacement — failing HDDs and SSDs, NVMe upgrades, full data migration
- RAM upgrades — soldered LPDDR diagnosis, SODIMM upgrades, dual-rank matching
- Windows reinstallation and recovery — fresh Windows 11 or 10 installs, driver packs, data restore
- Virus and malware removal — browser hijacks, popup storms, PuPs and trojans
- Wi-Fi and Bluetooth repair — dropped connections, missing wireless cards, antenna faults
We work on every major brand sold in the UK: Dell (XPS, Inspiron, Latitude, Precision), HP (Envy, Pavilion, EliteBook, Spectre, Omen), Lenovo (ThinkPad, IdeaPad, Yoga, Legion), Asus (ZenBook, VivoBook, ROG, TUF), Acer (Aspire, Swift, Predator), MSI, Microsoft Surface, Samsung, Toshiba, Razer and Huawei. Apple MacBook repairs are covered on our dedicated Mac repair page.
Why Customers Book Laptop Repair in Surrey
The five most common scenarios that bring laptops into our secure Leatherhead base from across the local area.
📱 "I've cracked my screen"
The single most common laptop repair we do. Whether it fell off the kitchen counter in Fetcham or took a hit in a school bag in Bookham, we replace cracked, flickering and unresponsive laptop screens £99 service fee + screen. See our dedicated screen repair page for the full breakdown.
🔋 "The battery dies in an hour"
If your laptop only works when plugged in, or shuts down at 25% battery, the battery cells have degraded. We fit genuine replacement batteries for every major brand £99 service fee including fitting. Swollen batteries (where the trackpad or keyboard is lifting) are a safety issue — bring it in straight away.
☕ "I've spilled coffee on the keyboard"
Turn it off, flip it upside down, do not put it in rice, and call 07762 809301. Liquid damage repair involves full disassembly, ultrasonic board cleaning and component-level diagnosis. The sooner we see it the higher the success rate. We recover most spill-damaged laptops if we get them within 48 hours.
🔌 "It won't charge anymore"
A laptop that refuses to charge usually has a broken DC jack, a damaged charger barrel, or a power delivery fault on the mainboard. We diagnose for free and carry out charging port replacements If the charger itself is dead we stock genuine replacements for the common brands.
🐢 "It's ground to a halt"
A laptop that used to be fine is now painfully slow — Chrome freezing, Windows taking minutes to boot, the fan screaming constantly. In 80% of cases the storage drive is either full, failing or a slow mechanical HDD. An SSD upgrade through our £99 door-to-door service will transform it. If the drive is failing we also offer full data recovery.
What's Included in Our Laptop Repair Service
Every laptop booked into our secure Leatherhead base gets the same thorough treatment — no shortcuts, no surprise add-ons.
- Free initial diagnosis — a full hardware and software assessment with a clear written quote before any work begins
- Full board-level inspection — we open the laptop and visually inspect the motherboard, looking for liquid residue, burn marks, swollen capacitors and stress fractures
- Genuine replacement parts — screens, batteries, keyboards and boards sourced from trusted UK suppliers with manufacturer warranty
- Thermal service — CPU and GPU thermal paste replaced and heatsink fins cleaned as standard with any internal repair
- Internal clean-out — fan blades, heatsinks, keyboard deck and hinge area cleared of dust, pet hair and debris
- Software check — Windows updates verified, driver conflicts resolved, startup programs reviewed, full malware scan included
- BIOS and firmware updates — latest stable BIOS, SSD firmware and chipset drivers applied
- Battery health test — full charge-cycle report, cell wear analysis and capacity check included with every repair
- Stress testing — once reassembled we run CPU, GPU, RAM and storage stress tests to confirm stability under real-world load
- Screen and hinge calibration — screens tested for dead pixels, backlight bleed and touch accuracy; hinges tension-checked
- Data safety — if there is any risk to your files we image your drive before work begins and confirm everything is safe
- 30-day workmanship warranty — every laptop repair is covered for 30 days on labour, plus the manufacturer's warranty on all fitted parts
If your laptop needs more than a straightforward repair — for example a Windows reinstall, an SSD upgrade, or you're a business needing ongoing IT support — we'll discuss the options and point you to the right service: hardware upgrades, virus removal, or business IT support.
Why Customers Choose PC Fix Express for Laptop Repair
Five reasons residents and businesses in Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham keep coming back.
Door-to-Door Convenience
Call or WhatsApp any day of the week and speak directly to the engineer who'll fix your laptop — not a call centre, not a posting depot. We collect from your door at a time that suits you.
Board-Level Repairs
We don't just "try a new motherboard and hope." Our technicians carry out component-level diagnosis, fuse replacement, MOSFET swaps and BGA rework where it makes economic sense — saving you hundreds on a blanket board swap.
Fixed-Price Quotes
You receive a fixed written quote before any work starts. If the job turns out bigger than expected, we stop and re-quote — never a surprise on the final invoice. No-fix, no-fee means exactly that.
Free Surrey Collection
Within 10 miles of Leatherhead we'll collect and return your laptop free of charge, in a protective sleeve, with confirmation that it boots and connects to WiFi before we leave your home or office.
30-Day Repair Warranty
Every laptop repair is covered for 30 days on labour, with the manufacturer's warranty on parts. If the same fault comes back within that period, we fix it again — no arguments, no charge.
Transparent Pricing
One simple, upfront fee covering collection, diagnosis and return for any laptop repair — with no hidden charges.
Includes inspection, diagnosis, device pickup and return delivery across Surrey Hills.
- ✓ Evening & weekend collections at no extra charge
- ✓ Clear written quote before any work begins
- ✓ Components only added with your approval
- ✓ £50 fee only if the device cannot be fixed
Cobham • Oxshott • Ashtead • Fetcham • Great Bookham • Leatherhead
Laptop Repair Service Areas in Surrey
Based in Leatherhead, we collect and deliver across Mole Valley and Elmbridge. Click your area for local information.
Frequently Asked Questions About Laptop Repair in Surrey
The most common laptop repair questions we get from customers across Leatherhead, Ashtead, Bookham, Cobham, Oxshott and Fetcham.
Laptop repair through our door-to-door service is £99, covering collection, diagnosis and return. Common repairs such as keyboard replacement, battery fitting and software fixes are all included in the £99 fee. Screen replacements: £99 fee + the panel (standard LED, touchscreen, OLED, 4K — quoted before work). Mainboard repairs and liquid damage recovery: £99 fee + components. See also our screen repair and hardware upgrades pages.
Most laptop repairs are completed within 1 to 3 working days. Software fixes, RAM and SSD upgrades are often same-day if dropped off before 11am. Screen replacements typically take 2 to 4 working days depending on part availability. Mainboard-level repairs and liquid damage recovery take 3 to 7 working days. We always confirm the realistic timeline in your written quote.
Yes — it's the single most common laptop repair we do in Surrey. We replace cracked, flickering, dim and unresponsive screens for every major brand including Dell, HP, Lenovo, Asus, Acer and Microsoft Surface. Standard LED screen replacement starts £99 service fee + screen; touchscreens and OLED panels are higher. See our dedicated screen repair page for the full breakdown.
Common signs include the battery lasting under an hour, sudden shutdowns at 20–30%, the laptop only working when plugged in, or a visible bulge in the trackpad or casing. We test battery health for free at our secure base and fit genuine replacement batteries for Dell, HP, Lenovo, Asus, Acer and more £99 service fee including fitting. If you also need a performance boost, an SSD upgrade at the same time saves money on combined labour.
Usually yes. Charging faults are typically a broken charging port (DC jack), a failed charger, or a motherboard power delivery issue. We diagnose for free at our secure base and carry out DC jack replacements If the motherboard is at fault we'll give you an honest fixed quote — and if the repair is uneconomic we'll tell you that too. We can also recover data from any laptop that won't power on; see our data recovery page.
Yes. We repair gaming laptops from Asus ROG, MSI, Alienware, Lenovo Legion, HP Omen, Acer Predator and Razer. Common gaming laptop repairs include thermal repaste and fan replacement, GPU driver fault diagnosis, keyboard replacement, and RAM or NVMe SSD upgrades. Gaming laptops run hot — we offer a full cooling service that includes fresh thermal paste, heatsink fin cleaning and fan testing that typically drops temperatures by 10–15°C.
If your laptop cost over £500 new and is less than 5 years old, repair is almost always the better investment. An SSD upgrade £99 service fee plus a RAM boost will transform an older machine. If the mainboard has failed on a budget laptop under £400, we'll give you honest advice — and can often transfer your data to a new laptop even if you buy elsewhere.
Yes. Even if your laptop will not turn on, the storage drive is almost always intact. We remove the drive in our secure Leatherhead base, recover your files, and transfer them to a new laptop, external drive or USB stick. For drives that are physically damaged or corrupted we offer full data recovery on a strict no-recovery, no-fee basis.
All major brands sold in the UK: Dell (XPS, Inspiron, Latitude, Precision), HP (Envy, Pavilion, EliteBook, Spectre, Omen), Lenovo (ThinkPad, IdeaPad, Yoga, Legion), Asus (ZenBook, VivoBook, ROG, TUF), Acer (Aspire, Swift, Predator), MSI, Microsoft Surface, Samsung, Toshiba, Razer and Huawei. We also cover Apple MacBook Air and MacBook Pro on our dedicated Mac repair page.
Absolutely. Your personal files, photos, browsing history and saved passwords are never accessed, copied or shared. We operate a strict data privacy promise, and if a repair requires us to boot into your user account we will ask your permission first. For total peace of mind we can create a full data backup before any work starts. If you need business-grade data handling, our business IT support team can also arrange secure chain-of-custody repairs.